Privacy Policy — juan465

This Privacy Policy ("Policy") describes how juan465 ("juan465," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you," "your") who access or use the juan465 online gaming platform at https://juan465.net (the "Platform").

juan465 is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission of the Philippines (the "NPC").

By registering for a juan465 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.

2.1 Registration Data. When you create a juan465 account, we collect: your full legal name, date of birth, Philippine mobile number, email address (optional but recommended), and a username or account name of your choosing.

2.2 Identity Verification (KYC) Data. To comply with PAGCOR-mandated Know Your Customer requirements and the Anti-Money Laundering Act of the Philippines, we collect: copies of government-issued identification documents (UMID, SSS ID, PhilHealth ID, Philippine Passport, or Driver's Licence), selfie or live facial image for identity matching, and proof of address where required.

2.3 Financial Data. We collect data necessary to process your deposits and withdrawals, including: GCash account number, Maya (PayMaya) account number, bank account details (BPI, BDO, Metrobank) for bank transfers, and cryptocurrency wallet addresses (USDT TRC20) where applicable. We do not store complete payment card details.

2.4 Gameplay & Transaction Data. We collect records of all transactions conducted through your juan465 account, including deposits, withdrawals, bonus claims, wagers placed, game outcomes, and session activity logs.

2.5 Technical & Device Data. We automatically collect: IP address, device type and model, operating system, browser type and version, login timestamps, and geolocation data (country/region level) when you access the Platform.

2.6 Communications Data. We retain records of communications between you and the juan465 support team, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.

juan465 uses your personal data for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain your player profile.
• Platform operation — to provide access to games, process bets, calculate and pay out winnings, and manage your account balance in Philippine Pesos.
• Payment processing — to process deposits via GCash, Maya, and other accepted payment methods, and to execute withdrawal requests to your designated payment account.
• Regulatory compliance — to fulfil obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including KYC verification, transaction monitoring, and mandatory reporting.
• Responsible gaming — to monitor account activity for signs of problem gambling, to enforce account limits and self-exclusion requests, and to provide responsible gaming support.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, unauthorised account access, and abuse of the Platform or promotions.
• Customer support — to respond to your enquiries, resolve disputes, and provide assistance with your juan465 account.
• Platform improvement — to analyse usage patterns, conduct statistical analysis, and improve the functionality and content of the Platform for Filipino players.
• Marketing communications — to send you promotional offers, bonus notifications, and Platform updates, subject to your communication preferences. You may opt out of marketing communications at any time.

Under the Data Privacy Act of 2012, juan465 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our obligations under the Terms and Conditions governing your juan465 account (e.g., processing deposits, executing withdrawals, managing gameplay).
• Legal obligation — processing required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA, and NPC-issued guidelines.
• Legitimate interests — processing necessary for the legitimate interests of juan465, including fraud detection, security monitoring, and Platform improvement, where such interests are not overridden by your rights.
• Consent — for processing activities not covered by the above bases, including marketing communications, we rely on your freely given, specific, informed consent, which you may withdraw at any time.

5.1 Service Providers. juan465 shares personal data with third-party service providers who assist in operating the Platform, including: KYC/identity verification providers, payment processors (GCash/Maya infrastructure, bank transfer processors), game software providers (JILI, PG Soft, Pragmatic Play, Evolution), cloud hosting providers, and customer support platforms. All service providers are bound by data processing agreements requiring them to maintain the confidentiality and security of your data.

5.2 Regulatory Authorities. juan465 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other regulatory bodies where required by applicable Philippine law or pursuant to a lawful order.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of assets involving juan465, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

5.4 No Sale of Data. juan465 does not sell, rent, or otherwise transfer your personal data to third parties for their independent marketing or commercial purposes.

The juan465 Platform uses cookies, web beacons, and similar tracking technologies to operate the Platform, remember your session preferences, and analyse Platform usage. The categories of cookies used are:

• Strictly necessary cookies — essential for the operation of the Platform, including maintaining your login session and account security. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as display settings and language options.
• Analytics cookies — used to collect anonymised data on Platform usage patterns to help us improve the user experience for Filipino players.
• Marketing cookies — used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the juan465 Platform.

juan465 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. Specifically:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, as required by AMLA and PAGCOR regulations.
• Financial transaction records are retained for a minimum of five (5) years following the date of each transaction.
• Gameplay records and session logs are retained for two (2) years.
• Customer support communications are retained for three (3) years.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with NPC-approved data disposal procedures.

juan465 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the juan465 servers, encryption of sensitive data at rest, role-based access controls limiting employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and mandatory data security training for all juan465 personnel with access to personal data.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan465:

juan465 will respond to all data subject rights requests within thirty (30) calendar days of receipt, as required by the DPA's Implementing Rules and Regulations.

The juan465 Platform is strictly intended for adults aged 21 years and above, as required by PAGCOR regulations governing online gambling in the Philippines. juan465 does not knowingly collect personal data from persons under 21 years of age.

If juan465 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all personal data associated with that account will be deleted, and any deposits or winnings will be handled in accordance with applicable regulations and the juan465 Terms and Conditions.

Parents and guardians are strongly encouraged to use device parental controls to prevent persons under 21 from accessing the juan465 Platform.

Some of juan465's service providers — including game software providers and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred to entities located in other countries, juan465 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required by the Data Privacy Act of 2012.

These safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, transfers to countries that have been recognised as having adequate data protection frameworks, or other lawful transfer mechanisms as permitted by the DPA and NPC guidelines.

juan465 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days prior to the effective date of the change.

The date of the most recent revision is displayed at the top of this page. Your continued use of the juan465 Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by juan465, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data subject rights have been violated.